Okta Reset/Student Activation request

Need help resetting Okta OR Activating your UTS account? Fill out this form and someone from our support team will be in touch soon.

* indicates mandatory fields

Which account do you need to be reset?

Please describe, in detail, the issue you are experiencing*

What activation step are you on? What were doing when the error occurred? Have you tried using a different browser?

Please attach a full-screen screenshot of the error message you are encountering when trying to activate your account*

Maximum file size: 10Mb.
Allowed types: images (.jpg, .gif, .png) PDF files (.pdf)

Given Name*

Family name*

DOB*

Student ID*

UTS email address*

Enter your full name UTS email address. (Your full name email address usually includes your first name and last name, and may include an additional initial or number e.g. jane.citizen@student.uts.edu.au, jane.g.citizen@student.uts.edu.au, jane.citizen-1@student.uts.edu.au.)

Personal email address*

Copy of Photo ID (AUS license/Passport/Student or Staff ID card. Attach English Translation if appropriate)*

Maximum file size: 10Mb.
Allowed types: images (.jpg, .gif, .png)

Privacy notice
The information collected you provide is collected and managed by UTS in line with the Student Privacy Notice. Further to this notice, your information here will only be used to confirm your identity and to reset your multi-factor authentication (MFA) on your student account.